Personal Data Protection Act (PDPA)

Effective Date: 1st May 2025

1. Who We Are

Our website address is: https://shop.loominosstudio.my

This site is operated by Loominos Studio, a photography and photo printing business based in Malaysia.

You may contact us via our contact page or by email at [insert your business email] for any privacy-related enquiries.

2. Information We Collect

We collect personal data to provide our services effectively. This may include:

  • Name, shipping address, and contact details when placing an order.
  • Email address and phone number for account registration and order updates.
  • Payment details processed securely via our payment gateway (we do not store card or banking details).
  • Technical data such as IP address, browser type, and cookies for site functionality and analytics.
  • Uploaded images or photos for printing services.

3. Comments

When visitors leave comments or reviews, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent to help detect spam.

An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy

After approval, your profile picture (if any) may appear publicly next to your comment.

4. Media

If you upload photos or files to our website (e.g. for printing), please avoid uploading images containing embedded location data (EXIF GPS). Visitors can download and extract such data from images available online.

5. Cookies

We use cookies to enhance your browsing and shopping experience.

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
  • Login cookies and display settings are stored for user accounts to keep you signed in.
  • WooCommerce uses cookies to track cart contents and order sessions.
  • These cookies do not store sensitive personal data and can be cleared anytime via your browser settings.

6. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, product previews).
Embedded content from external websites behaves the same as if you visited those sites directly, which may collect data or use cookies.

We are not responsible for how these third-party sites handle your data — please review their respective privacy policies.

7. Who We Share Your Data With

We only share data with trusted third-party service providers necessary to complete your orders and operate our business, such as:

  • Payment gateway providers (for processing transactions securely)
  • Shipping/courier companies (for delivering your orders)
  • Spam and fraud prevention services
  • Cloud hosting and analytics providers

We do not sell or rent your personal data to third parties.

8. How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely to recognize and approve follow-up comments automatically.
  • Registered user data is retained as long as your account remains active.
  • Order records are kept for legal, accounting, and tax compliance purposes as required by Malaysian law.

9. Your Rights

You have the right to:

  • Request an export of your personal data we hold.
  • Request correction or deletion of your data (except where retention is required for legal reasons).
  • Withdraw consent for email marketing or newsletters at any time.

To make a data request, please contact us at [general@loominosstudio.my].

10. Where Your Data Is Sent

Visitor comments and reviews may be checked through automated spam detection services such as Akismet.

Payment data is transmitted securely via encrypted HTTPS connection and handled by trusted third-party payment gateways compliant with financial data standards (e.g. FPX, PayPal, Billplz, iPay88).

11. Data Security

We use SSL (HTTPS/TLS) encryption across our website and maintain regular security updates to protect your data from unauthorized access, alteration, or disclosure.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The latest version will always be available on this page.

Loominos Studio
2-1 Jalan Maju 9,
Kuchai Entrepreneurs Park 58200
Kuala Lumpur Wilayah Persekutuan
Malaysia

📧 general@loominosstudio.my
🌐 loominosstudio.my
💬 6011 2668 8600

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